Privacy Policy

SkillCozy has created this Privacy Policy to describe our global practices regarding information we collect through our websites, mobile features, applications, and any other interactive features or services owned or controlled by SkillCozy that posts a link to this Privacy Policy (each, a “Service,” and collectively, the “Services”), as well as any information we collect offline and combine in our databases. SkillCozy is the Data Controller of your data and can be contacted using the information provided after this Privacy Policy.

Privacy Policy SkillCozy

Certain functionalities detailed in this Privacy Policy may not be available on all Services at any given time or in all locations.

Please keep in mind that we integrate and treat the information we gather across all of our websites, mobile apps, and other Services following the terms outlined in this Privacy Policy.

Children: Our Services are meant for a general audience and are not intended for anyone under the age of 13.

SCOPE– SkillCozy

This Privacy Policy relates to personal information processed by us in our global operations via our Services.


We gather different types of personal information depending on whether you are a customer, user, applicant, or visitor, as well as the requirements of current law.

Information You Provide to Us.

Account Creation

We gather your name, email address, username, and password when you create a user account, and we may also ask you to give demographic or other information such as your gender, school, birthdate, age, zip or postal code, interests and preferences.

Profile Creation.

You may be able to establish a profile that includes images, information about your academic and career history, as well as your interests and activities.

Your Communications with Us.

When you seek information about our Services, register for our newsletter or loyalty programme, request customer or technical support, apply for a job, or otherwise connect with us, We collect personally identifiable information from you, such as your email address, and phone number, and mailing address.

Communications with Others on Our Platforms.

The Services may enable community members to communicate and cooperate, including some Services that enable one-on-one communication via a video chat or text chat feature. Our servers may record and store the content of any such user-to-user chats.

Payment and Financial Information.

If you purchase products or services through our Services, we will handle your payment information. Please keep in mind that we do not save credit or debit card information.

If you use the Services in a way that requires payment from Skill cozy to you (for example, selling services on Skill cozy or participating in research projects), we may collect additional information from you, such as your bank account information, social security number, social insurance number, or taxpayer identification number, as necessary to facilitate payment and comply with related legal obligations.


We may contact you to invite you to take surveys. If you choose to join, you may be required to supply some information, including personal information.

Social Media Content.

We may provide forums, blogs, or social media pages in which you are free to participate at your leisure. Any content you post on these channels will be “public,” which means it will be visible to other users.

Information Collected Automatically or From Others

Automatic Data Collection.

We may automatically collect certain information when you use the Services, such as your Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, details about your browser, operating system, or device, location information, Internet or mobile service provider, and pages that you visit before, during, and after using the Services and after using the Services, information about the links you click, as well as other information about how you use the Services, such as notes you take and involvement during study sessions, are acquired through interactive services (including our e-Reader).

Furthermore, we may collect data about your use of our Services automatically, such as the sorts of content you interact with and the frequency and length of your actions.

General Data Protection Regulation (GDPR)

We are a Data Controller of your information.

SkillCozy legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

  • SkillCozy needs to perform a contract with you
  • You have given SkillCozy permission to do so
  • Processing your personal information is in SkillCozy legitimate interests
  • SkillCozy needs to comply with the law

SkillCozy will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability.
  • The right to withdraw consent.

Canadian Consumer Privacy Protection Act (CPPA)

You are covered by this section if you are in Canada.
If you have given us explicit consent to use your personal information for a particular purpose or in contexts where it is reasonable to assume that you have given us consent (also known as implicit consent), we may process your information. Your permission is revocable at any time.

In rare, unusual circumstances, we may be allowed to legally process your information without your agreement in accordance with existing legislation, for example:

  • If the collection is obviously necessary to protect an individual’s interests and consent cannot be quickly acquired, for investigations, fraud prevention, and detection, if specific requirements are met.
  • If the collection is obviously necessary to further an individual’s interests and agreement cannot be quickly obtained for investigations or the identification and prevention of fraud.
  • For commercial transactions, if specific requirements are met.
  • If it appears in a witness statement and the gathering is required to evaluate, handle, or pay an insurance claim.
  • If we have reason to suspect someone has been, is being, or could be a victim of financial abuse.
  • If it is reasonable to anticipate that the information’s availability or accuracy would be compromised by its collection and use with consent, and the aim of the collection is legitimate in relation to an investigation into a breach of an agreement or a violation of a province’s or Canada’s laws.
  • If disclosure is necessary to abide by a subpoena, warrant, court order, or court regulations governing the production of records,
  • If the collection is purely for journalistic, artistic, or literary reasons if the information was created by an individual in the course of their employment, business, or profession if the collection is compatible with the purposes for which the information was created.
  • If the details are public knowledge and the rules specify them.

Log Files

SkillCozy follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookie Policy

Cookies, Pixel Tags/Web Beacons, Analytics Data, and Interest-Based Advertising technologies are all used.

We and third-party providers of content, advertising, or other functionality on the Services may use cookies, pixel tags, local storage, and other technologies (“Technologies”) to gather information automatically through the Services.

Technologies are simply little data files that we and our partners place on your computer, tablet, mobile phone, or other devices to capture certain pieces of information whenever you visit or interact with our Services.

Before setting any cookies that are not strictly necessary on your device, users in the United Kingdom must give their approval. You may modify your cookie settings by interacting with the privacy box when you first visit or by clicking the “Manage Preferences” link at the bottom of any of our web domains. You can also modify the cookie settings in your browser.

Third-Party Technologies 

Third-party cookies are those that are set by someone other than the website you are viewing. We may use third-party cookies to deliver services and analyse website usage.

We use the following types of Technologies:


Cookies are little text files that are stored in visitors’ browsers to store their preferences. You can prevent and erase cookies in most browsers. However, doing so may cause the Services to malfunction. Session cookies are only retained for the duration of your visit to the website and are destroyed when you shut your browser, whereas persistent cookies are stored on your device for an indefinite amount of time or until you explicitly delete them.

Pixel Tags/Web Beacons

A pixel tag (also known as a web beacon) is a piece of code included in the Services that collect data about how users interact with that web page. A pixel allows us to record, for example, that a person has visited a specific web page or clicked on a specific advertisement.

Embedded Scripts

Embedded scripts are pieces of programming code that collect data about your interactions with the Services, such as the links you click on. When you disconnect from the Services, the code is momentarily downloaded onto your computer or another device from our server or a third-party service provider and is deactivated or removed.

Flash & HTML5

To store content, information, and preferences, we use Local Storage Objects (“LSOs”) such as HTML5. Third parties with which we collaborate to provide some services on our site or to display advertising based on your online browsing activities collect and store information using LSOs such as HTML 5 and Flash. Different browsers may include management tools for eliminating HTML5 LSOs.

Our applications of these technologies fall into the following broad categories:

Strictly necessary

These cookies are vitally necessary for us to offer you services available through our Websites and for you to use some of its features, such as access to secure areas. Cookies that ensure security, prevent fraud and debug where your data can be used to monitor for and prevent fraudulent activity, as well as ensure systems and processes perform correctly and securely, and that technically deliver ads or content so your device may receive and send information allowing you to see and interact with adverts and content.

Store and/or access information on a device

Cookies, device identifiers, and other information may be saved or accessed on your device for the purposes described.

Personalized ads and ad measurement

Ads may be displayed to you based on the content you are watching, the app you are using, your approximate location, or the type of device you are using. A profile about you and your interests can be created to display targeted adverts that are relevant to you. The effectiveness and performance of advertisements that you see or interact with can be measured.

Content personalization, measurement, audience analytics, and product development

A profile about you and your interests can be created to present you with customised material that is relevant to you. The effectiveness and performance of content that you see or interact with can be measured. Market research can be done to discover more about the people who visit websites/apps and view advertisements. Your information can be used to improve existing systems and software, as well as to create new products.

Exact geolocation data and device identification via scanning

Offline data sources can be coupled with your online behavior to support one or more goals. Various devices can be identified as belonging to you or your household and serving one or more purposes.

Information from Other Sources

To augment the information provided by you, we may receive information about you from other sources, including third-party services and organisations. For example, if you access our Services via a third-party application such as an app store, a third-party login service, or a social networking site, or if you log in to a third-party service using your Skill cozy credentials, we may collect information about you from that third-party application that you have made public via your privacy settings.

We may collect your name, user identification number, user name, location, gender, birth date, email address or other contact information, profile image, activities such as test completion and results, and contacts maintained in that service through these services. This additional information enables us to validate the information you have supplied to us and improves our ability to offer you information about our company, goods, and services.


On our Services, we may also utilise Google Analytics and other service partners to collect information on visitor behaviour and demographics. By clicking here, you can opt-out of Google’s gathering and processing of data generated by your use of the Services.


Your information is used for a variety of commercial objectives, including:

We will fulfil our contract with you and offer you our services, which include:

Managing your data and accounts;

Providing access to specific locations, capabilities, and features of our Services, such as eBook access;

Help with the delivery, tracking, and recovery of your orders (for example, textbooks) and/or other products.

We will communicate with you about your account, our Services, and policy changes.

Performing operations to check or maintain a service’s or device’s quality or safety;

Processing your bank information and other payment methods for purchased products or services;

Transactions and applications are processed; and

You can sign up for events.

Analyze and improve our Services following our legitimate interests, which include:

Detecting security issues, protecting against harmful, misleading, fraudulent, or illegal behaviour, and punishing those responsible.

Measuring interest and engagement in our Services, as well as short-term, transient use, such as ad contextualization;

Conducting research for technology development and demonstration;

Product, service, marketing, or security procedure research and development to improve performance, resilience, dependability, or efficiency;

enhancing, upgrading, or improving our services or devices;

New product and service development;

Maintaining internal quality control

Authenticating your identity and combating fraud

Debugging is the process of finding and correcting flaws that impair the intended functionality of an application.

Enforcing our regulations and agreements (including the Honor Code); and

Providing you with personalised materials regarding offers, products, and services that may be of interest to you, such as new content or Services.

Meet our legal requirements, such as auditing contacts, transactions, and other compliance activities.

Protect your important interests or activities in the public interest.

Other uses may be consented to, informed about, or disclosed when you supply personal information.

Automated profiling

We may employ technology such as automated decision-making or profiling. We will not make automated choices about you that have a major impact on you unless it is required as part of a contract we have with you, We have your permission or are legally allowed to do so. You can escalate any concerns you have by contacting us using the information provided below.

Use De-identified and Aggregated Information

We may use your personal information and other data to create de-identified and aggregated information about you, such as de-identified demographic information, de-identified location information, information about the computer or device from which you access our Services or other analyses we develop.


In addition to various recommendations, we publish personal testimonials of delighted clients on our Services. You can email us at if you want to amend or delete your testimonial.

Cross-Device Tracking

Your surfing activities may be traced across multiple websites as well as devices or apps. For example, we may seek to connect your mobile device surfing activity with your laptop browsing activity. To accomplish this, our technology partners may share data such as your browsing patterns, geo-location, and device identifiers, and will match information from browsers and devices that appear to be used by the same individual.

Notice Regarding Third-Party Websites.

Other websites may reference or link to our website or other Services, and our website or other Services may reference or link to other websites. We have no control over other websites. We recommend that our users read the privacy policies of each website and application with which they engage. We do not sponsor, screen, or approve such other websites or applications, and we are not responsible for their privacy policies or content. By visiting these other websites or applications, you do so at your own risk.

Social Media and Other Publicly Accessible Forums.

Our Services may contain features such as publicly accessible blogs, forums, social media pages, and private messaging. By using such Services, you accept the risk that the personal information you give may be seen and used for any number of purposes by third parties.

Furthermore, social networking buttons for Facebook, Instagram, YouTube, Twitter, Pinterest, and LinkedIn (which may include widgets such as the “share this” button or other interactive mini-programs) may be included on our site. These features may gather your IP address, and the page you are currently viewing on our site and may set a cookie for the feature to function properly. These social media tools are hosted by either a third party or directly on our site. Apart from your visit to our site, your interactions with these features are governed by the privacy policies of the companies that provide them.

APIs and SDKs.

As part of the functioning of our Services, we may use third-party application programming interfaces (“APIs”) and software development kits (“SDKs”). APIs and SDKs may allow third parties, such as analytics and advertising partners, to gather your personal information for a variety of objectives, including providing analytics services and more relevant content to you. For additional information about our use of APIs and SDKs, please contact us using the details provided below.


We do not share, disclose, or sell your personal information, except as specified below. Please check below for listings of types of personal information revealed for a business purpose or sold in the last 12 months, if applicable to your jurisdiction.

Without your permission, we will not share your Personal Information with third parties for marketing reasons.

Non-Personal Information (such as aggregate user statistics, de-identified information, demographic information such as gender, age, graduation years, and other scholastic-related information), and Usage Information may be shared with third parties, When you access the Services, third parties, such as advertisers, content providers, and analytics providers, may gather non-Personal Information.

When you request that we disclose your information

We may provide opportunities and features through the Services that are offered to you by a third party or involve the sharing of your information with a third party. If you request, instruct us or agree to share your information at that time, your information will be revealed to that third party (or parties) and will be subject to the privacy policies and practices of that third party.

This includes, but is not limited to, occasions in which you use our Services to purchase products or services provided by third parties in whole or in part. You may also request that we disclose information about you with a third party or publicly, which may be done through the use of an interactive tool or a social media function.

Sweepstakes, Contests and Promotions

We may run sweepstakes, contests, and other promotions that involve registration (“Promotion”). By taking part in a Promotion, you agree to the governing terms, conditions, or official rules, which may include specific requirements of you, such as allowing the Promotion’s sponsor(s) to use your name, voice, likeness, or another character in Promotion-related advertising or marketing.

If you choose to enter a Promotion, Personal Information such as your name and shipping address may be disclosed to third parties or the public in connection with its administration, including, without limitation, winner selection, prize fulfilment, and as required by law or permitted by the Promotion’s official rules, such as on a winners list.

Service Providers

We may share any personal information we acquire about you with our third-party service providers.

IT and related services; payment processors; customer service providers; fraud detection and prevention providers, security and risk management providers, and other vendors to assist with the delivery of the Services are among the service providers to which we entrust personal information. Please contact us for additional information about the current third parties we utilise.

Business Partners

We may share personal information with commercial partners with whom we collaborate to provide products or services. In such circumstances, the name of our business partner will display alongside ours.


Personal information may be shared with our companies.